WE LOVE TO HELP - JUST ASK US!
Please note: The policies below apply only to goods purchased online via this website.
Check with us for details of our physical store policies.
Stress Free Returns...
Not what you expected? Get in touch and send it back!
If you are looking to return something, please contact us within 7 days of receiving your full-priced item* and we'll make sure we get it sorted with an exchange, a store credit or if you prefer, a refund.
We will only accept items that are returned in brand new, unworn condition with original tags still attached.
*Please note: This does not apply to sale items or any backorder/ custom request items that have been ordered in especially for you. Any faulty items will be referred to our supplier. Some items such as swimwear & underwear cannot be returned or exchanged due to hygiene regulations.
ALL DISCOUNTED ITEMS ARE FINAL
This means no exchanges, credits or refunds unless it has been assessed as faulty.
If you have any questions about an item, it's best to get in touch before you purchase. We will do our best to give you more information and assist you make the right decision.
Laybuy is a secure external platform that lets you receive your purchase now, and spread the total cost over 6 weekly automatic payments. Interest free!
Items purchased using online Laybuy cannot be returned for a refund but can be returned for an exchange or an online credit. Simply look out for the blue logo, and select 'PAY BY LAYBUY' at the checkout
Too easy! Any questions give us a call :)