The Holiday Guide

Welcome To Summer!

Did you know our little store is based in Nelson and that it's one of the sunniest places in Aotearoa? Just ask the locals, they'll tell ya! 😜☀️

If you have ever visited Nelson in summer, you'll know that's when it really shines. There's a buzz in town as a wave of people return for the holidays and spill out onto the streets. It's the kind of place where everybody knows your name, and chances are you'll bump into someone you know at Trouble & Fox!

It's our favourite time of year and we've got plenty of goodies to see you through the holidays. From something small to something fancy, we've put together a few ideas below to inspire and delight.
Plus a bunch of other handy info like Xmas shipping cut-off dates, holiday opening hours and more!

Thanks so much for your support this festive season. As a small, family-owned business, it means the world to us!

Liberty & Craig Fox, and the Trouble team x

Gift Edits

Good To Know

Gift Cards

Let them choose what they really want with a nifty gift voucher!

Pick up a physical gift card in store or buy online with a voucher code delivered straight to your inbox. If you’d like something a wee bit fancier to print at home, just pop a note at the checkout and we’ll email something through for you asap.

Shop Gift Cards

TxF Christmas Crackers!

We’ll be sprinkling some holiday cheer with a series of deals, giveaways & other goodies as we count down to Xmas! 🎄

Follow along on with us @troubleandfox or search hashtag #TxFChristmasCrackers to see which one is popping off next...

Follow on Instagram

Shipping Dates

Get your orders in early to give your prezzies the best shot at arriving on time!

We can of course still try to send orders after these dates (you might get lucky), so feel free to reach out and we’ll do our very best to hustle things along as quickly as possible.


North Island: Monday 18th December (possibly until Wed 20th at a push!)
South Island: Wednesday 20th December
Rural: Friday 15th December (possibly until Mon 18th, depending on location!)

Based on our standard shipping service.
We ship via Post Haste or NZ Post. We'll use the best option at time of dispatch.


Australia: Monday 11th December
South Pacific, Asia, North America, UK & Europe: Friday 8th December

Rest of the world: Wednesday 29th November

Via NZ Post International Courier. View full NZ Post Christmas info here

View our full Shipping Info here

Place orders before 11am on the dates above. Please note these dates are estimates provided by our courier companies. Orders will still be processed as normal after these dates. If you're cutting it fine, reach out and we'll do our best to get it to you as fast as possible!

Extended Gift Exchange

Didn't get it quite right? Swap it out!

We've extended our exchange period until Sunday January 7th so you can either return it to swap for another item or store credit.
Valid on full-priced purchases made after December 1st.

View full details and Returns Info here

Store Hours

Come visit our store, based in sunny Nelson, New Zealand.
Address: Shop 4 Bank Lane, Nelson

Holiday Hours

Dec 18th - Dec 24th
Mon - Fri: 10am - 6pm
Sat: 9am - 5pm
Sun/ Xmas Eve: 9am - 3pm*

Dec 26th - Dec 31st
Mon/ Xmas Day: CLOSED
Tue/ Boxing Day: 9am - 4pm
Wed - Fri: 10am - 5pm
Sat/ Dec 30th: 9am - 4pm
Sun/ NYE: 10am - 2pm*

Jan 1st - Jan 7th
Tue/ Jan 2nd: TBC
Wed - Fri: 10am - 5pm
Sat: 9am - 4pm
Sun: 10am - 3pm

*Possibly later if busy. Back to regular hours Mon 8th Jan onwards. Check our socials or call for more info.

Regular Hours

Monday to Friday
10am - 5.30pm

9am - 4pm

10am - 3pm

See Map