Take the stress out of gift shopping...Give them what they really want!
Our Gift Vouchers are redeemable online or at either of our brick & mortar stores in Nelson, NZ ...Trouble & Fox and Sidecar: The Menswear Store
- Vouchers include an online Gift Code and instructions on how to use (just enter the code in the Gift Card field when completing checkout)
- Vouchers don't need to be spent all in one go..anything left over will be saved for next time.
- To use in-store just bring in the voucher, no problem to split between in-store & online!
Gift Vouchers are set-up in our system as a digital product that does not require shipping. You will not be prompted to select a shipping option when completing checkout. Please read through the delivery options below, and note which option you prefer and any other requirements in the 'Special Instructions' field on the Cart page (Before hitting 'Checkout' button)
If in doubt or you have any special requests, please get in touch...it's super easy to sort it out over phone or email! Email us at: email@example.com / or ph: (03) 548 4303
- DELIVERY BY EMAIL - FREE!
An online Voucher Code can be emailed to you (the Gifter), or directly to the recipient. Please note the recipients email address or any other requirements in 'Special Instructions' field on the Cart page when completing checkout.
- DELIVERY BY STANDARD POST (Targeted delivery: up to 3 working days) - FREE!
We can mail out a physical Gift Voucher card to you (the Gifter) or directly to the recipient. An online code can also be issued with the physical voucher, or the voucher can be redeemed in-store. Please note address details or any other requirements in 'Special Instructions' field on the Cart page when completing checkout.
- DELIVERY BY FAST POST/ REGISTERED MAIL/ COURIER (Targeted Delivery: Next working day):
Last minute gift? No problem! As our Gift Vouchers are set-up as a digital products, we are unfortunatey unable to offer an Express shipping option via our website, but it's no hassle to sort this out by request! Please contact us first to arrange the details. Email us at: firstname.lastname@example.org / or ph: (03) 548 4303
- INTERNATIONAL GIFT VOUCHER ORDERS ARE DELIVERED BY EMAIL ONLY
TERMS: Vouchers are valid 12 months from the date of purchase and can be redeemed online, or at either of our physical stores. Vouchers cannot be returned or redeemed for cash value.
FLAT RATE SHIPPING
FREE NZ SHIPPING FOR ORDERS OVER $99. We ship using Post Haste Couriers (domestic) and New Zealand Post - International Economy Courier (international). All prices are in New Zealand Dollars.
If you're in a rush to receive your order, please contact us via email or by using the 'Contact' tab above and we will do our best to send it out the fastest way we can.
Express shipping may be available on request for an extra charge.
Please note: The policies below apply only to goods purchased online via this website.
Check with us for details of our physical store policies.
STRESS FREE RETURNS
Not what you expected? Get in touch and send it back! If you are looking to return something, please contact us within 7 days of receiving your full-priced item* and we'll make sure we get it sorted with an exchange, a store credit or if you prefer, a refund. We will only accept items that are returned in brand new, unworn condition with original tags still attached. All sale items are final. This means no exchanges, credits or refunds unless it has been assessed as faulty. If you have any questions about an item, it's best to get in touch before you purchase. We will do our best to give you more information and assist you make the right decision.
LAYBUY Laybuy is a secure external platform that lets you receive your purchase now, and spread the total cost over 6 weekly automatic payments. Interest free! Simply look out for the blue logo, and select 'PAY BY LAYBUY' at the checkout.
Items purchased using the Laybuy platform cannot be returned for a refund but can be returned for an exchange or an online credit. Please do not send anything back to us without making contact first.