Online Layby

 

We are pleased to offer our customers three different options to help split up the payment of online orders - both Laybuy, Afterpay and the traditional Standard Online Layby service.


LAYBUY

LAYBUY is a secure external platform that lets you receive your purchase now, and spread the total cost over 6 x weekly automatic payments. Interest free! Items purchased using online Laybuy cannot be returned for a refund but can be returned for an exchange or an online credit.

Simply look out for the blue logo, and select 'LAYBUY' in the Payment options at the checkout - Laybuy will then take you through the steps to handle the rest.


HOW DOES IT WORK?

Just place your order online as normal, then select "Laybuy" in the payment options at the checkout (look out for the blue logo). Laybuy will then take you through the steps to handle the rest. Once the order process is complete we can ship out your order right away! Essentially, Laybuy makes full payment to us, on your behalf, on the day you place your order. You then continue to make equal, interest-free weekly payments to Laybuy directly until your order is paid off. Only one sixth of the order total is due when you place your order and the rest is split over 5 equal weekly automatic payments that Laybuy will direct debit from your account.

Registration and a quick credit check with Laybuy is required first - this can be done at checkout while completing your order, or by signing up. Some transaction limits may apply. Full terms & conditions can be viewed on their website. See more info about the LAYBUY payment service.

 

LAYBUY RETURNS/ EXCHANGES

Items purchased using the Laybuy platform can not be returned for a refund, but can be returned within 7 days for an exchange or an online credit (provided the item was not on sale and it meets our standard return policy guidelines).

Please do not send anything back to us without making contact first. See here for our full returns policy.

CAN I USE LAYBUY IN STORE?

We now offer Laybuy as a service in store. Ask one of our staff for info!

Or you can always place your order online first with Laybuy and pick up in store! Make sure to select 'Click & Collect' as your shipping method to collect your order in store.


AFTERPAY

Similar to Laybuy, AFTERPAY is also a secure external platform that lets you receive your purchase now, and spread the total cost over 4 x fortnightly automatic payments (so 1 payment every 2 weeks for a total of 8 weeks). Interest free! Items purchased using Afterpay cannot be returned for a refund but can be returned for an exchange or an online credit.

Simply look out for the blue Afterpay logo, and select 'Afterpay' in the Payment options at the checkout - Afterpay will then take you through the steps to handle the rest.


HOW DOES IT WORK?

Just place your order online as normal, then select "Afterpay" in the payment options at the checkout (look out for their blue logo). Afterpay will then take you through the steps to handle the rest. Once the order process is complete we can ship out your order right away!
Essentially, Afterpay makes full payment to us, on your behalf, on the day you place your order. You then continue to make equal, interest-free payments to Afterpay directly until your order is paid off. Only one fourth of the order total is due when you place your order and the rest is split over 4 equal fortnightly 
automatic payments (so 1 payment every 2 weeks, for 8 weeks) that Afterpay will direct debit from your account, with zero interest charged!

Registration and a quick credit check with Afterpay is required first - this can be done at checkout while completing your order, or by signing up first. Some transaction limits may apply. Full terms & conditions can be viewed on their website. See more info about the AFTERPAY payment service.

 

AFTERPAY RETURNS/ EXCHANGES

Items purchased using the Afterpay platform can not be returned for a refund, but can be returned within 7 days for an exchange or an online credit (provided the item was not on sale and it meets our standard return policy guidelines).

Please do not send anything back to us without making contact first. See here for our full returns policy.

 

CAN I USE AFTERPAY IN STORE?

We now offer Afterpay as a service in store. Ask one of our staff for info!

Or you can always place your order online first with Afterpay and pick up in store! Make sure to select 'Click & Collect' as your shipping method to collect your order in store.

 

STANDARD ONLINE LAYBY

For customers who prefer not to register with Laybuy or Afterpay, we still offer our traditional layby service to help you split up the payment of your order over a maximum of 4 weeks. We hold your items aside and will only ship to you once the order has been paid off in full.

 

HOW DOES IT WORK?

1. Place your order online and select 'Standard Online Layby' at the checkout. You will receive an order confirmation email with your order number and a link to our payment info.

2. To secure your item, a minimum non-refundable 20% deposit must be paid within 48 hours via bank deposit or credit card over the phone - please make sure to use your order number as a reference.

3. Contact us to advise that your deposit has been paid.

4. We will email you a receipt with your deposit applied and updated balance remaining

5. You continue to make regular payments over a maximum of 4 weeks until the order is paid in full. Notify us when you make each payment so we can look out for it in our account.

6. Once payment has been received in full we will ship your order and email you a shipping confirmation.

 

TERMS AND CONDITIONS

Items will only be held for 48 hours pending payment of deposit. If no deposit is received the order will be cancelled and items released back into stock.

Max. of 4 weeks to complete full payment. No refunds or exchanges on standard layby items once layby has been completed. Cancellations after 7 days of standard layby beginning will incur a loss of 20% deposit.

 

STANDARD LAYBY RETURNS/EXCHANGES

Sorry, we are not able to offer any refunds or exchanges on standard layby items. Cancellations after 7 days will incur a loss of 20% deposit. Please do not send anything back to us without making contact first. See here for our full returns policy.

 

DO YOU OFFER STANDARD LAYBY IN STORE?

Yes we do! Similar terms apply. Ask us in store for full details.